Hi! How can we help?

• Where is the microphone?
• How many Catchboxes do I need for my event?
• Where is Catchbox produced?
• What speakers should I use with Catchbox?
• How does Catchbox differ from a regular stage mic?
• What else do I need to use Catchbox?
• Are there any limitations for using Catchbox?
• What is Automute and how does it work?
• What kind of microphone is inside Catchbox?
• Does Catchbox record what I'm saying?

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• How to clean the Catchbox Cover and other product parts
• How does the Wireless charger for Catchbox work?
• Is Catchbox Mod compatible with Sennheiser DW Speechline system?
• What is a beltpack transmitter?
• Which transmitters are compatible with Catchbox Mod?
• What are the main features of Legacy Catchbox Plus?
• How to update Catchbox Plus firmware?
• How can I tell if my beltpack is compatible with Catchbox Mod?
• What are the main features of Catchbox Mod?
• Where can I buy transmitters compatible with Catchbox Mod?

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• What is the maximum print area for a custom logo?
• Do the colors need to be in RGB, CMYK or Pantone?
• What file format can I upload for the cover?
• What are the RGB/HEX values for the standard Catchbox colors?
• Can you edit the logo for me?
• Can I place my logo outside the fixed centered placement?
• How can I customize my Catchbox?
• How can I customize the logo on the Cube?
• How can I customize the logo on the Clip jacket?

• What is the Catchbox warranty policy?
• Can I cancel my order?
• What payment methods can I use?
• How can I track my order?
• What are the shipping methods?
• Can I change the payment method for my order?
• Can I return my Catchbox if I don’t like it?
• Can I get a quote?
• What countries is Catchbox shipped to?
• Where can I try out a Catchbox?

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• Catchbox User Manuals
• How to set up Legacy Catchbox Plus
• How to pair & unpair Legcy Catchbox Plus transmitter and receiver
• How to connect Catchbox to a laptop (Windows)
• How to connect Catchbox to a laptop (Mac)
• How to pair Legacy Catchbox Presenter Mic with Catchbox Plus Receiver
• How to set up Catchbox Mod
• Legacy Catchbox Plus setup - balanced and unbalanced audio outputs
• How to connect Catchbox to a laptop (Chromebook)
• How to pair a Catchbox Plus transmitter with the Hub?

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• How to avoid audio clipping
• My Catchbox doesn't turn on
• Audio feedback
• No sound
• How can I reach the Catchbox Customer Support team?
• Troubleshooting Wireless charger issues
• Audio dropouts
• The transaction is stuck during order checkout
• Why is there a delay/echo on the audio playback from Catchbox?
• My Catchbox is broken / has a physical defect

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