When do I pay and receive the invoice?


Receiving the Invoice

Once your order is confirmed and paid, we'll send the invoice to the email address you provided during checkout. If you don't see it in your inbox, please check your spam or junk folder. If it's not there, you can contact us at info@catchbox.com or reach out via live chat, and we'll resend the invoice promptly.

Making Payment

You can choose from several payment methods when checking out:

  • Credit or debit card (except American Express)
  • PayPal
  • Wire transfer

If you initially selected wire transfer but wish to change your payment method, contact us at info@catchbox.com or through live chat. We'll provide a secure payment link for you to select and complete your preferred payment method. Once your payment is processed, your order moves forward for fulfillment.

Payment Timing

Your credit card may have a temporary hold for verification purposes and it's typically charged within one business day after confirming your order.

Additional Assistance

If none of the payment methods suit your needs or if you encounter any issues during the payment process, please reach out to us. We're here to assist you and ensure a smooth transaction.