How can I contact Customer Support or Sales team?


Our Customer Support and Sales teams are ready to help! There are various ways to contact us depending on your inquiry type.

Customer Support

For reporting an issue with your Catchbox, use the Report a problem contact form. If possible, provide images or recordings to help us understand and resolve the problem quickly.

For all other inquiries, use any of the contact channels you prefer:

  • Use the live chat at the bottom-right corner of our website on business days from 7 am - 11 pm EEST / 8 pm - 12 pm PST;
  • Email us at - we respond within a few hours on business days and within 24 hours on weekends;
  • Use the Get in touch contact form.

Contacting our Sales team

You can request a quote to get more details about the Catchbox Plus Pro system pricing. 

For any other sales inquiries, schedule a call with our Sales team or book a live demo of the Catchbox Plus system.