You can return any product (excluding custom design covers) for a refund within 14 days after receiving the order. Please reach out to us at info@catchbox.com or on the live chat. We'll guide you through the steps of returning your product.
Ordered the wrong Catchbox model? Don’t worry - if applicable, we can proceed with a product exchange! Just reach out to us within 14 days of your order delivery, share with us your order number and we’ll talk about the possible options.
Unsure which Catchbox model to choose? Explore the information on our Help Center, use the Help Me Choose tool on the Products page - or talk to our Customer Support team via live chat or write to info@catchbox.com!